Vickie Cook, Capella University's Poster Child . . .

 

. . .and Tattletale!

Read on - you'll soon find out how good 'ole "Ms. Vickie" participates with Capella University in the harassment of students, makes false claims regarding her "status" as a student, and displays gross ignorance of the rights of those with disabilities!

To skip ahead and start reading the dirt on Capella's Poster Child, Vickie Cook, click on the following:

Vickie Cook, is currently the "Dean of Community Education/University Alliance" at the illustrious Kaskaskia College - a junior college located at Centralia, Illinois. In addition, she serves on the Alumni Board of Directors for Capella University. As Capella's Poster Child, she assists the " University" in abusing students by sticking her big nose in places where it doesn't belong in the first place. Vickie Cook, who holds Ph.D., Higher Education Leadership (is that a triple-oxymoron?) from Capella and yet she demonstrates that she is ignorant of the laws that not only protect Capella students, but also those at Kaskaskia College. These include some of the most important Federal laws that protect the rights of students with disabilities from being discriminated and harassed by school officials. Then, just for fun, Vickie Cook displays what an unethical passive-aggressive coward she by attacking a student!

Vickie Cook has served as Capella University's official poster child for quite some time and seems to be willing to say just about anything in order to, apparently, promote her own selfish goals. A simple Google search reveals quite a bit. Her "success story," posted on Capella University's web site provides some interesting warm fuzzies about her - it describes her illustrious career as a WalMart employee (which, we might add, recently made an agreement with Capella University) prior to catapulting to the top of the heap at Kaskaskia College:

"After seventeen years at Wal-Mart, Cook took a job as Director of Family Literacy Programs at Kaskaskia College in Centralia, Illinois. Following a rapid succession of promotions, Cook became Dean of Community Education. "


Vickie Cook's Quest for Recognition

Vickie Cook's regular appearances on the Internet touting the wonders of Capella University are enlightening; some examples include:

  • From Wal-Mart to College Dean - This article, that was recently published (May 2005) on an AOL site, is so funny you'll probably die from laughter! In addition to all of the information that demonstrates just what a hypocrite Vickie Cook really is, her alleged "passion for improving the quality of adult education lead to her developing a partnership between Kaskaskia and Capella University" certainly tells all! The fact is, Vickie Cook certainly appears more concerned with making big bucks for Capella and a name for herself while she helps other shelf-stockers and cashiers climb the higher education ladder of incompetence!
  • An article published by the Chronicle of Higher Education on "Battling the Stigma of Nontraditional Credentials" (August 2003)
  • Higher Education in the Computer Age (alert - this link has a lot of pop ups) where Ms. Cook describes her difficulties with installing a software program (hmmmm...)
  • Cook Earns Her Doctorate (July 2004)
  • Western Illinois University Newsletter (July 2004)
  • Kaskaskia College Newsletter (October 2004)
  • Vickie Cook's bio at Antioch College, McGregor notes that she holds the following degrees and certificates:
    • 1980 - Kaskaskia College, A.A., Liberal Studies
    • 1987 - Retail Management - Walton Institute, University of Arkansas
    • 1996 - Western Illinois University, B.A., Liberal Studies
    • 1999 - Capella University, M.S., Education - Emphasis Adult Education, Thesis: Cultural Impact on a Mexican Family Literacy Project
    • 1999 - English as a Second Language Teaching Certificate, Winfield College
    • 2001 - Career Specialist, University of Illinois - Springfield
    • 2004 - Capella University, Ph.D., Higher Education Leadership, Dissertation: Exploration of Leadership Competencies Needed by Future Illinois Community College Presidents
  • Cook also lists a few of her "specializations" in:
    • Higher Education leadership
    • Community College Management
    • Educational program planning specifically in adult basic, continuing, and community education
    • Teaching and learning of adult students
    • Adjunct faculty development

Impressed? After you read the following, we doubt it! While the above documents Vickie Cook's stellar climb up the corporate ladder - from WalMart employee to Dean at a junior college and all within an extraordinarily short amount of time (heck, so much for experience), let's continue with some more, very enlightening, information about Vickie Cook:


 

A Little Background on Vickie Cook

As will be noted below, Vickie Cook attacked another student, on Capella University's General Discussion Board, when that student announced he had filed a complaint against Capella University for their incompetent implementation of WebCT - a on-line course room that discriminates against students with disabilities.

The following is a portion of a final project that was submitted by that student in one of his classes that documented Vickie Cook's attack and arrogance. Readers will be interested in learning that the instructor for the course this was submitted in strongly urged that student to have this project published!

 

 

. . .Many people might have a difficult time accepting that bigotry exists in the field of education - one that is, more often than not, criticized for being too liberal and forward thinking than most other professions. That; however, is not the case. In fact, the shocking reality is that the inverse may be true. In another post related to the one just provided, Vickie Cook states in a response to a student who has filed a complaint against the university for implementing an application that denies access to those with identified learning disabilities that:

"I really must protest your filing on behalf of all learning and physically disabled learners in this regard. As a fellow learner, I feel I am the one who has the right to file on my own behalf, if I so choose. You certainly have the right to file a complaint for yourself, but please do not attest to filing on behalf of others unless you have specifically communicated with them" (Cook, 2004).

On the surface, it may appear as if Ms. Cook is merely an uniformed student who has little, if any knowledge regarding accessibility issues. Unfortunately, a little research has uncovered a very frightening situation that not only demonstrates that ignorance plays a strong component in the uninformed but also in those who have a significant role in allegedly protecting the rights of others, particularly those who are entitled to equal access. In this specific case, it turns out that Ms. Cook has had relatively little experience in the field of education (having received her bachelor's degree in 1996 and a teaching certificate in 1999) but has also only recently completed both a master's and a doctorate through an online university (Cook, 2004). Even more disturbing is the fact that Cook is the Dean of Community/Continuing Education at Kaskaskia College, IL and speaks on topics such as: "Adult Literacy and Adult Education", "Distance Learning Opportunities", "Human Resources/Employability topics", "Learning modalities/learning styles/teaching styles", and "Student Services - Special Services" (Kaskaskia College, 2004). The point of this is that there are many individuals with little or no genuine experience who are in positions of authority, that require familiarity with the role of access in an environment created entirely by a software application, and yet are completely oblivious to the rights of users with special needs. It also brings to mind the motivation of such individuals, especially considering their alleged claim to have sufficient qualifications to speak on topics such as Student Services - Special Services, to grumble when end users exercise their legal rights. In the case of the individual just mentioned, it should be noted that both of her places of employment, Kaskaskia College and Antioch University use WebCT, the CMS in question, and that both schools also fail to provide any information regarding the rights of students with disabilities on their respective web sites.

 

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Vickie Cook Attacks Student

The follow message, obtained under the Freedom of Information Act from the United States Department of Education, Office for Civil Rights, shows Vickie Cook's first attack of a student. It is important to note that:

  • It is believed that Vickie Cook had already completed her Ph.D., Higher Education Leadership from Capella at the time this was written.
  • Vickie Cook was not enrolled in any program that had been subjected to WebCT - for some samples of complaints from students that Vickie Cook did not attack, be sure to take a look at our student complaints page.
  • Vickie Cook is completely ignorant of the legal right of anyone to file such complaints. As someone who has JUST completed a Ph.D. in Higher Education Leadership and is also serving as the Dean of Community Education/University Alliance at a public junior college (Kaskaskia College), we believe that the following demonstrates gross incompetence. As anyone in an administrative post ion in "education" should know:

    "Any person may file a complaint with the OCR if he or she believes someone has suffered discrimination due to race, color, national origin, sex, disability or age in a federally funded education program or activity. The person who files the complaint does not have to be the one who experienced discrimination; for example, parents often file complaints on behalf of their elementary- or secondary-school children. In fact, anyone may file a complaint on behalf of any other person or group of people." (United States Department of Education, Office for Civil Rights)

If you think this is bad...keep reading and find out what a worm Vickie Cook really is!

 

 

Vickie Cook Attacks Student

 

 

 

Student Response to Vickie Cook

At the time the following was written, Vickie Cook's esteemed background and atmospheric rise from a Wal-Mart employee to expert on "higher education leadership," wasn't yet known. Even so, the student was justified in his response.

 

 

Student Response to Vickie Cook's Ignorance

 

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Vickie Cook: Hypocrite

Vickie Cook was too gutless to respond directly to the student who wrote the above and, instead, took the passive aggressive route. In responding to one of Capella's cheerleaders (Shawn Ambrose) - another student who was not enrolled in any courses that used WebCT at the time - Cook wrote the message posted below.

It needs to be pointed out that her buddy, Shawn Ambrose has ceaselessly harassed and badgered the student who wrote the above for well over a year. It didn't matter that many, many other students were also vigorously complaining about Capella's incompetent implementation of WebCT, Vickie Cook and her buddies (including Shawn Ambrose) focused their vicious attacks on just one student - the one who filed the complaint against Capella University for discriminating against students with disabilities.

Vickie Cook's rant, listed below, about the freedom to "disagree with each other and to state that disagreement publicly" is of great significance. Not only is Vickie Cook completely ignorant of the law but, as will soon be demonstrated, Vickie Cook is also a liar and a hypocrite! The fact is, Vickie Cook sends anonymous complaints in order to maliciously attack those who disagree with her!

 

 

Vickie Cook - the Hypocrite

 

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Vickie Cook Goes "Underground"

As with passive aggressive bullies and liars everywhere, Vickie Cook - who was not a student at Capella any longer (as she had already graduated) - continued her vicious attacks against the student. Again, Vickie Cook had never been in any of that student's courses, had never been in a Capella program that used WebCT, and wasn't even enrolled in the same "school" as her target - she was; however, actively involved in Capella University's retaliation against that student. Ever heard of the term "ethics," Vickie?

What is so disturbing is that Vickie apparently serves as one of Capella University's Thought Police and monitors their so-called "un-moderated General Discussion Board." In other words, Vickie Cook acts as one of Capella's censors - now that displays a LOT of leadership!

Vickie Cook - Tattletale!

The following document was obtained from the United States Department of Education, Office for Civil Rights under the Freedom of Information Act. It should be noted that the student that posted it (note that all it contains is a simple link to our sister-site, Capella University Sucks) had already been locked out of Capella for nearly a week when Vickie Cook provided this to Capella University. This document merely supports our contention that Vickie Cook is one of Capella's censors who regularly monitors their so-called "unmonitored general discussion board." Of course, this also shows that Vickie Cook is a hypocrite and a liar, in addition to her role as a tattletale - not bad for someone with a Ph.D. in Higher Education Leadership from Capella!

Hang on, though, the saga of Vickie Cook's continued vendetta and harassment of a Capella student only gets better!

 

 

Double-click on the graphic for a larger view of Vickie Cook's Name!

Vickie Cook - Tattletale

 

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Capella's Abuse and Retaliation Against a Student
Aided and Abetted by Vickie Cook!

Of all the despicable and unprofessional deeds (that have now been documented above), none show Vickie Cook's true colors better than her "secret complaint" against the student. In documents obtained from the United States Department of Education, Capella University claimed that one (1) complaint had been received against the student who had been locked out. Well, in all of the materials so far reviewed for this site from Capella University, as well as from OCR, the only "complaint" received appears to have come from good 'ole Vickie Cook - the unprofessional liar who was no longer a student at Capella! By now, it should be clear that:

  • Vickie Cook never directly responded to that student regarding anything (she is too much of a coward)
  • Vickie Cook was not enrolled as a student and; therefore, had no business sticking her unprofessional nose in something that didn't concern her
  • Vickie Cook wasn't enrolled in any Capella programs that used WebCT and was, therefore, completely clueless as to what others students were experiencing
  • Vickie Cook wasn't even enrolled in any of the "schools" that were subjected to WebCT
  • Vickie Cook played an ongoing role in retaliation against a student for lawfully filing a discrimination complaint

In light of all of that (and more) the following complaint is believed to have been written by Vickie Cook. It certainly displays many of the characteristics of someone who is allegedly an expert on "Higher Education Leadership."

Just for fun, let's take a look at the last sentence in this "complaint" were Vickie Cook states:

"I would appreciate you not revealing my name or my personal information to others, except Capella administrative staff, on a need-to-know basis, regarding this issue."

Well, Vickie, it looks like you were not only engaged in retaliation against a student, but that Capella "administrative staff" were also discussing that student with you - in direct violation of the Family Educational Rights and Privacy Act (FERPA). As the "Dean of Community Education" at Kaskasia Junior College, you're also going to enjoy the fact that yet another FERPA complaint has been filed against Capella University - with your name on it. Enjoy!

 

 

Vickie Cook - Tattletale

 

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